Description: This script lets your users send a problem report. The problem is given a unique ticket number and saved to a flat file database. The admin recieves an email informing them that a ticket has been posted. The admin can comment the ticket and change it's status. Customers receive emails when the status of the ticket has changed.
Resource Specification
Version:
1.0
Price:
$20.00
Date Added:
31/10/2006
Last Updated:
31/10/2006
Author:
http://www.innov-8.de/customersupport-e.html
Average Visitor Rating:5 (out of 5) Number of Ratings: 1 Votes
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Description: This script lets your users send a problem report. The problem is given a unique ticket number and saved to a flat file database. The admin recieves an email informing them that a ticket has been posted. The admin can comment the ticket and change it's status. Customers receive emails when the status of the ticket has changed.
5 (out of 5)
