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Customer Support Software Listings
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Total:
30 | Displaying: 11 - 20 | Pages: << 1 2 3 >> |
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Webumake Instant Helper is a multi-platform compatible program that lets you makes it easy for visitors to your site to chat with you, instantly, live! Understand how your visitors move around your site as you watch them interactively. You will know who is revisiting, who you have chatted with previously and be ready to offer them appropriate help and advice.
Price: $200 - Version: ? - Platform(s): Unix/Linux/Windows - Updated: 31/10/2006 -
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MySupport is a simple support request tracking script. It allows for users to submit problems with their hosting accounts and allows administrators to easily see what needs to be done. This script generates unique ticket numbers for each request and allows administration to assign a support tech to each ticket individually, update requests easily, mail request submitter with the actions taken automatically, mail any user in the system from the admin panel easily. System automatically emails submitter with results of their submission.
Price: $89.95 - Version: - - Platform(s): Unix - Updated: 31/10/2006 -
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OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. Do you receive many e-mails and want to answer them with a team of agents? You're going to love the OTRS!
Price: GNU - Version: 1.1.3 - Platform(s): Unix, Linux, Win NT/2000/XP - Updated: 31/10/2006 -
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AtomicDesk supports Web-based and POP3 mailbox requests handling. Intelligent autoresponder system can reduce workload of support staff by sending the best-matching answers from FAQ/knowledge base. Comprehensive overall usage statistics and efficiency reporting module. Search engine uses fuzzy logic alorithms to improve FAQ/knowledgebase search results.
Price: $245.00 - Version: 1.1 - Updated: 31/10/2006 -
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Wonderdesk Help Desk is a multi-platform compatible fully automated web based help desk. It was designed to help keep your company organized, and enhance the communications between you and your customers. It easily installs on your website. Replace your support email link with the WonderDesk, and say goodbye to that messy email inbox and support requests that fall through the cracks.
Price: $499 - Version: 3.7 - Platform(s): Unix/Linux/Windows - Updated: 31/10/2006 -
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Trouble ticket software with a simple yet powerful help desk. It features correspondence tracking, email alerts, unlimited operators and highly customizable HTML and email templates.
Price: Free - Version: 2.03 - Updated: 31/10/2006 -
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PerlDesk is a fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests, with built in tracking and response logging it is an ideal solution for companies with one or more members of staff or for those who want to organise client support.
Price: $49.99 - Version: 1.8 - Platform(s): Unix - Updated: 31/10/2006 -
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A powerful program for helpdesks and work-teams to handle and manage projects and customer service. A ticket is assigned for each issue and the user can later lock/modify/add/close the ticket. It features user-logins, personal profiles and interface, different languages and email functions.
Price: $105.00 - Version: 7.0 - Updated: 31/10/2006 -
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This real time chat support software is the very same software that runs our own Live Advisor system. Featuring auto chat window pop-ups with audio alerts, your administrator is sure to get notified of every new chat session. With the auto hyperlink feature, your administrator will save time and be more efficient.
Price: $149 - Version: 1.06 - Platform(s): Unix, Linux, Win NT/2000/XP - Updated: 31/10/2006 -
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Fully automated web based help desk. Features unique ticket number assigned to every request, unlimited forwarding for escalation and additional info requests, chat style comments to facilitate internal correspondence, searchable case study database, templates based customization, and easy setup.
Price: $99.95 - Version: 2.15 - Updated: 31/10/2006 -
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Customer Support Software Listings
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Total:
30 | Displaying: 11 - 20 | Pages: << 1 2 3 >> |
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