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Home : Perl Scripts : Customer Support Software
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Customer Support Software Listings
Total:  30Displaying: 21 - 30Pages: << 1 2 3

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TechDesk Website : Refer : Review It
TechDesk makes life a little easier for technical support teams. It is aneasy way to store all of your customer's data efficiently &amp;amp; for very fastretrieval whenever you need it! It's 100% template driven for an easily-changeableinterface!

Price: 50.00 - Platform(s): Linux - Updated: 31/10/2006 -

SuportMan Website : Refer : Review It
SupportMan is a simple support request tracking script. It allows for users to submit problems with their hosting accounts and allows administrators to easily see what needs to be done. This script generates unique ticket numbers for each request and allows administration to assign a support tech to each ticket individually, update requests easily, mail request submitter with the actions taken automatically, mail any user in the system from the admin panel easily. System automatically emails submitter with results of their submission.

Price: 100.00 - Platform(s): Linux - Updated: 31/10/2006 -

ActivDesk SQL Website : Refer : Review It
ActivDesk SQL is a feature rich web based help/support desk system. In today's information age, your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. Manage support requests &amp;amp; questions from customers with ease in an organized and professional manner. ActivDesk also eliminates any spam related problems when dealing with customers or potential customers. It comes with fully customizable customer control panels, admin panel, support staff access levels, knowledge base functionality and many more.

Price: $299 - Version: 1.0 - Platform(s): Linux - Updated: 31/10/2006 -

SunnyScript's MessageSuite (plus) Website : Refer : Review It
Affordable feature-rich mail and trouble ticket (helpdesk) software to improve your customer relationship management, pre-sale and support inquiries or to organize your company's communication flow.Some of the features: Online/offline communications supported; mail import and management via POP3 accounts; supports attachments; online chat for live support from your website; multiple staff members, topic categories and user groups; FAQ and Knowledgebase solutions powered by a fuzzy-logic search (reduces workload); advanced permission management; customizable staff panel and user lounge; auto-answering of incoming inquiries to relief support staff; and much more ! Please visit our website for detailed information.

Price: $99 USD / $199 USD (plus release) - Version: 3 - Platform(s): Linux - Unix - Windows - Updated: 31/10/2006 -

SuperDesk Website : Refer : Review It
A help desk script to allow a web site's staff to manage user requests. It is completely customizable, easy to use and includes an integrated control panel. It supports both text and HTML emails, email attachments, category management, ticket management, backup/restore and more.

Price: 99 / 159 - Version: 1.0 - Platform(s): Unix - Updated: 31/10/2006 -

Helpexec Website : Refer : Review It
A document manager that automates much of the publishing process for documentation and support information.

Price: $24.97 - Version: 1.0 - Platform(s): Unix - Updated: 31/10/2006 -

OX-Support Website : Refer : Review It
Online support ticketing system for websites that want to show professionalism and deliver high end technical support for their clients. Includes webbased admin control, a built-in FAQ system, searchable ticket database, and ticket/user management. Specifically designed to make it as easy as possible for users and support technicians alike.

Price: $59.99 / $499.00 - Version: 4.0 - Platform(s): Unix - Updated: 31/10/2006 -

ams - aLL mY sUPPORT Website : Refer : Review It
This script will help you handle request from users. It allows you to get messages from a POP3 account and store them in a database. Features stats, a personal header/footer, ticket IDs, standard replies, FAQ generation and more.

Price: Free - Version: 1.0 - Platform(s): Unix - Updated: 31/10/2006 -

@1 Helpdesk XP Perl Website : Refer : Review It
Helpdesk XP does not use &amp;quot;Assign/Completed&amp;quot; to segregate tickets. Closing of tickets is not needed. Past tickets are automatically placed at the bottom of the ticket list while newest tickets are placed on top. Also, active tickets (old tickets with subsequent replies) are again moved to the top.

Price: Free - Version: 3.0 - Platform(s): Unix - Updated: 31/10/2006 -

Help Desk Lite Website : Refer : Review It
This script queues customer inquiries and forwards each ticket via email to the operator that first claims ownership over it. A solution for service agents that do not have a permanent connection to the Internet or prefer corresponding with customers using an email program rather than a web-based help desk.

Price: Free - Version: 2.03 - Updated: 31/10/2006 -

Customer Support Software Listings
Total:  30Displaying: 21 - 30Pages: << 1 2 3
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