Php Live Helper is multi-platform compatible. Provide real-time customer support and visitor communication directly on your site. With PHP Live Helper you can provide human interaction to visitors allowing you to close a sale, provide customer support or simply answer a question they may have. With no need for extra software, you can provide this from any computer, anywhere. PHP Live helper is an affordable alternative to other popular applications, without the monthly high costs and extra software.
Zsupport is multi-platform compatible. ZSupport includes everything you need to offer support to your clients. Livechat, Ticketing, Email Piping, and Feedback systems, advanced logging, and script permissions are just some of the features you will find.
@1 Helpdesk Xp Php is a multi-platform compatible web-based helpdesk system. It adopts a more effective ticket sorting/ranking method on top of a new "closed ticket" feature. New features include 1) Icons 2) The "closed" status 3) Flagging 4) Multiple pages 5) New Ticket.
Chatanywhere is multi-platform compatible. ChatAnywhere is a service that allows live sales chat, video conferencing, and rich media web-based presentations. ChatAnywhere is a completely hosted application and has a complete web based API for integration with other applications.
E11 Helpdesk Management Solutions is multi-platform compatible. e11 is a Helpdesk and Intelligent Mail Management System with Self Help and Knowledge Management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, E mail, Forms, Self Help, Knowledge Base, Customer History, Customer database management, Address book, Mass Mailing, Promotion, Lead tracking, Built-in Sales and Service modules,Escalation, Exhaustive Reporting, Task Reassignment Auto Responder Manager,mails/tickets to right CSR/rep/employee.
Magia Coordinator is Unix compatible. Magia Coordinator is a robust project management system that is fully integrated with Magia Timesheet. Features include: unlimited projects, unlimited tasks, project calendar, Gantt charts, automatically generated project notebook, unlimited project contacts, project files, notes, resources, service tickets, online request for proposal system, and client area to help keep them informed. Planning can be performed from a start or end date and budgeted numbers are compared to real-time numbers based on Magia Timesheet entries. Magia Coordinator is part of the Magia Business Application Suite.
Trellis Desk is a user-friendly, clean, but powerful help desk system. It has many features, including custom department / profile fields, rich text editor support, ACP permissions, department permissions, escalation control, RSS feeds, statistics, advanced logging, API / module support and much more. Knowledge Base categories and departments make it easier to find content. You can also use the skin and language manager, to customize the look & feel of Trellis Desk to fit your website.
Price: Freeware - Version: 1.0 Beta 3 - Platform(s): Linux - Unix - Windows - Updated: 31/10/2006 -
Improve the quality of your support by providing an integrated help desk solution that effectively manages and controls your support traffic. Your visitors enjoy high-level support with fast and accurate support. Enjoy features like an email parser that takes your incoming email and creates tickets or applies them as replies to your existing tickets. It handles all incoming email from any number of POP accounts. Email Filters allow you to filter the route of new emails. SupportTrio includes an impressive set of features including: Advanced Email Parser, Multiple POP accounts. Multiple ticket views/layouts, template system, assign/merge/resolve/close ticketoptions, central CSS file, graphs of reports, integrated knowledgebase, personalization options, troubleshooters and much more. View our online demo today and learn why SupportTrio is the professional support ticketing choice.
Price: Commercial - Version: 1.2 - Platform(s): Linux - Unix - Windows - Updated: 31/10/2006 -
Absolutebusy - Web Based Crm is a multi-platform compatible professional, web based contact management software, including modules for customer management, lead tracking, project and sales tracking and other CRM (customer relationship management) or marketing related tasks. The absoluteBUSY contact manager allows users to share a single global database and enables access to any contact and customer history, to hot leads, to projects and pending tasks with any web-browser, from any location. (requires PHP and MySQL).
Support Center is Unix compatible. Support Center is a PHP/MySQL based customer support system that increase the productivity and efficiency of your support staff. Main features: staff logging, in-built knowledge base, multiple languages support, automated email notifications, email templates, customizable end user interface, admin can create and manage unlimited techs, access to open, assigned and closed tickets, view and manage users database, view customer's support history or info by a click, and much more.
Price: $99.95 - Version: 2.3 - Platform(s): Linux - Unix - Windows - Updated: 31/10/2006 -
