Your IT Help Desk is the rapid-response solution to your PC & IT problems, needs and requirements. Our innovative service enables us to become, and act as the I.T. Department for individuals, and small to medium sized businesses. We have various tailor made account types available, along with bespoke solutions, and we can provide IT support and advice to, for example, individuals, SME's, employees of SME's, members of membership organisations, as well as providing IT end user support to customers of businesses that provide support services, and also even providing online helpdesk solutions and management. In fact Your IT Held Desk is completely flexible in our approach to providing quality IT Support, Advice & Consultancy.
Live Helper is a Windows compatible program that offers real time text and voice chat. Features real time spell check, visitor profile and info, real time chat monitoring, HTTP remote control, co-browse, ecommerce and traffic stats.
Price: from $25 - Version: 4.0 - Platform(s): Windows - Updated: 31/10/2006 -
MyKB is a Windows compatible program that features: Customizable article categories, user accounts, security access, fonts, colors, bullets, numbered lists, graphics, and text. Has real time backups, enhanced security model, content syndication, inherited user groups, upgraded interface, and a lot more.
Price: from $29 per month - Version: 4.0 - Platform(s): - - Updated: 31/10/2006 -
Get1on1 is a Windows compatible cost effective, reliable, and user friendly online customer support application. Guarantees to facilitate higher sales, increased customer loyalty, lower number of abandoned shopping carts, and increased revenues by up selling or cross selling.
Xen Coders Chat Anywhere is a Windows compatible program that lets you chat with your visitors, conduct a video conference, co-browse, and give web-based presentations
The advantages of using vHCM over some of our competition such as ModernBill or ClientExec is that vHCM is completely web based through a third-party (Vertide) server, which means there's no need to download/install files, waste your own resources, or get lost in complex functionality.vHCM Features: - 100% Web Based - Low Monthly Rate (with no contract) - No resources wasted on your end - Keeps account status (suspended/active/etc) - Email Customers with sorted lists (eg. Email all suspended accounts) - Sort Customer Data by: acct. status, payment cycle, payment data, and more! - View reports on income, account types, preferred hosting packages/plans - Add unlimited plans/packages offered - Add unlimited payment methods accepted - Add unlimited customers and much, much more! View a live demo @ www.vertide.com!
Price: Only $4.99 a month! - Version: 1.0 - Platform(s): Linux - Unix - Windows - Updated: 31/10/2006 -
InstantReplies offers cost-effective live support solutions for auctions or websites to provide assistance and enhance sales. Access your administrator panel from any computer to answer visitors' queries instantaneously. Resolve customer concerns, initiate chats and boost sales, reduce support expenditures, in addition to monitoring visitors and traffic effortlessly. Simply copy-and-paste the provided code to your website(s) and answer questions instantly!
Price: $4/month - Version: 1.0 - Platform(s): Linux - Unix - Windows - Updated: 31/10/2006 -
RealTimeQuery is the perfect tool for offering online support to your customers. The program enables your users to contact you in real time while visiting your website. RealTimeQuery acts as a server on your PC, it listens for connections from your website, opening a direct communication channel between you and your customers. RealTimeQuery can be configured to accept connections from guest users, registered users or both. The program can run in the background, accessible from the system tray and alerts you with sound and a pop-up window when a user calls you from your website. The integration process in your website is easy, just one line of code. It is possible to use several web interfaces in different pages of your website. RealTimeQuery shows you from which page your visitors connect to you. The web interface is very small in size, less than 14 Kb, and it loads quickly on your visitors' web browsers. The web interface is built in Flash, and this ensures that 98% of your visitors will not need to install any plug-ins to contact you. RealTimeQuery lets you configure how the web interface looks, matching the rest of your website. You can select, in an easy to use configuration dialog box, the size, colors and font used by the web interface. Each new connection opens a conversation window. You can handle multiple conversations at the same time, and all the conversation windows are integrated in the same application making them easy to handle. Also, you can organize the conversation windows in cascade, tile or distribute them freely. The program includes a tab that shows the active connections and lets you switch from one conversation to another. You can enable or disable your RealTimeQuery customer support system at the click of a button. The program includes an integrated FTP client that automatically uploads a JavaScript file to your web server enabling or disabling your online presence with total ease.
Generate more leads for your business and close more sales. AIMpromote provides you with the tools to easily generate and track leads through your website, telephone, or direct mail. With it's combination of visitor tracking, CRM, and sales force automation you will have the professional tools to give your website the competitive advantage it needs to go to the next level. Marketing Automation Features: Create & modify feedback forms with no coding necessary
-No Setup Fee -No Monthly Fee -No Contract -1 Suggestion box for use by your company (company.esuggestions.com). -Up to 3 employees may access your admin section. -Save time with an integrated ratings engine allowing employees to rate & comment on suggestions - easily narrow down what suggestions should be implimented. -Encourage the success of your suggestions program with a built in rewards program. -Create unlimited text fields or drop down boxes in your suggestion box with the click of a button. -Easy Maintenance
Price: Freeware - Version: 3.01 - Platform(s): Linux - Unix - Windows - Updated: 31/10/2006 -
